Fast delivery
Items marked on their detail page with a label “Fast delivery” are assured to arrive by the estimated delivery date. If you experience any issues, you can apply for one of the following compensation.
Coupon code for late delivery
Get a coupon code if your order doesn’t arrive by the latest estimated delivery date..
Refund for packages lost in transit
Apply for a refund if your package is indicated as “lost in transit” on its tracking details. If it eventually arrives later, you can keep it with no need to return it.
30-day price adjustment
If a seller’s listed price of an item decreases in your country/region within 30 days of your purchase, we will refund you the difference. The refund will be based on the price and currency of your original order. Please note that items on promotion, discontinued, on clearance, or otherwise not regularly priced may not qualify.
Safe payments
Relaxflow.shop keep your payment information safe and secure. to ensure that your payment details are secure. All your payment details will be handled in accordance with Relaxflow.shop Privacy Policy to keep your personal details safe and secure.
Security & privacy
We protect your privacy and keep your personal details safe and secure.
We do not share your personal details with any third parties without your consent.